What do I wear?

Please bring shorts for your consultation so we can assess your posture. You will be asked to undress down to your underwear for treatment.  All males must wear secure boxers.

How many sessions do I need?

You should get regular massage and acupuncture sessions every 2-6 weeks to prevent injury. However, everybody is different, your therapist will tell you what they recommend.

Do I bring towels?

No, we supply a fresh towel or blanket for every session.

What if I need to cancel?

If you need to cancel less than 24 hours before your scheduled session, you will be asked to pay 100% for the session and a cancellation invoice will be sent to you if you have not paid upfront. Cancel by texting 07468592720 or emailing Eloise@bodyhubtherapy.co.uk.

Do you accept cash?

Yes, just let us know if you would like to pay cash. We can book the session manually for you.

If we booked you in manually, you will receive an invoice before your session.

Do you work with insurance companies?

No. Most major insurance companies do not cover our session fees. If your insurance provider does cover the cost of our treatments, please ask us for a receipt via email as your provider can reimburse you.

What are your opening hours?

Mobile bookings: Monday – Sunday 9 am-9 pm (Please check availability when booking).

Clinic bookings: Wednesday 10 am-2 pm and Friday 10 am-6 pm.

I purchased a gift certificate, how do I give it to the recipient?

The certificate will be emailed to you. This can then be printed and given to the recipient. The certificate will include a code that they can use to book their session online.

What is the expiry on your block bookings?

2 months.

I didn’t use all my sessions in time. Can I extend it?

No, once your block of sessions has expired, the remaining sessions will be lost. Please make a note of your expiry date.

Does your clinic have parking?

No. You can use Ringo to park on the same street as the clinic (Bavaria Road) between 10-2 pm. Parking is free after 2 pm

Will my initial consultation include treatment?

If you book a one-hour sports massage or injury rehab session, your session will include a consultation and treatment.

Where can I find your prices? 

In the book now section of our website.

I am pregnant. Can I have a session?

Yes, however, if it is sports massage that you are after it is advised that you wait until your second trimester.

Should I arrive early for my session?

Please arrive no more than 5 minutes before your session.

Can I cancel my booking online?

No, please email us if you wish to cancel.

Are there changing rooms and facilities?

Yes, but we would prefer that you arrive changed with minimal belongings.

Where is the closest tube station?

Archway or Finsbury Park is a 10-minute walk or a 5-minute bus journey away.

Do you give refunds if I am not happy with my treatment?

No, we strive to provide an excellent service, however, if you are not happy with your session then let us know.

Do you give Discounts?

No, but we do have a 20% off referral scheme so please share our business with friends and family for money off your next session.

What is your late policy?

If you are late for your session we will not be able to add the extra time at the end. This time will be lost.

Privacy Policy

When you visit Body Hub and enter your details, we want to make sure that your information is handled securely. This page will help you understand what data we collect, why we collect it, and what we plan to do with it.

Data Collection

We receive limited identifiable information, such as name, title, company address, email address, and telephone from website visitors. Typically, identifying information is collected to:

  • Book a session
  • Enquire for further information
  • Fill out the client consultation form
  • Visitors are also able to send email to us through the website. Their messages will contain their name, telephone number, and email address, as well as any additional information the user may wish to include in the message.

Use of data
When a visitor provides personal data to us, we will use it for the purposes for which it was provided to us as stated at the point of collection (or as is obvious from the context of collection). Examples of the types of use are given in the ‘data collection’ section above. We may also use your data to contact you with information about our business, services, events, and other information, which may be of interest to you; you may unsubscribe from our mailing list at any time by clicking unsubscribe in the email sent or by contacting us as set out in the ‘Unsubscribe’ section below.

Our websites do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Data controller

Body Hub (the limited company registered in England under registration no. 10867142 and with its registered address at 20-22 Wenlock Road, London, N1 7GU) is the data controller of any personal data collected through this website and will process such data by the General Data Protection Act 2018.

Disclosure to third parties

Our policy is not to share personally identifiable information with any third parties unless required by law, or unless explicitly requested by a visitor or otherwise as set out in this section. We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.

Only authorized Body Hub personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information.

Access to information

If you would like to update any personal data you have submitted through this site, please do so via the Contact Us page or email us eloise@bodyhubtherapy.co.uk

If you would like details of the information, that you have submitted to us through this site, you have a right of access to such information and you may contact us via the above email address. We may charge for a request for access by applicable legal requirements.

Your Rights

Your principal rights under the data protection law are:

a) The right to access
b) The right to rectification
c) The right to restrict processing
d) The right to object to the processing
e) The right to data portability
f) The right to complain to a supervisory authority
g) The right to withdraw consent


Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate webpage or in communications to our visitors, or a visitor may contact by email to eloise@bodyhubtherapy.co.uk

Data retention

The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected or as required by law. For example, contact information about visitors (such as information generated through booking a session) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts, and emails are kept for only the period considered reasonable to facilitate the visitor’s requests.